Technical Customer Success Manager helps customers deploy and optimize integrations on Agiloft's platform, reducing technical risk and improving adoption across the customer lifecycle.

Physician Liaison guides healthcare providers through data-driven behavior change initiatives and partnership outcomes using structured engagement strategies.

Manages technical integration implementations for customers, ensuring scalable deployments and reducing technical risk across the customer lifecycle.

Handle omnichannel customer support, troubleshoot technical issues, document interactions in CRM, and bridge customer feedback to product and sales teams.

Manages customer relationships and ensures successful product adoption by resolving issues, understanding enterprise needs, and driving customer satisfaction and revenue outcomes.

Serves as primary point of contact for state agencies, managing implementation of mental health programs and ensuring successful contract execution and customer satisfaction.

Manages relationships with landlords across a rental portfolio, ensuring high occupancy, coordinating operations, and resolving issues to maximize landlord satisfaction and success.

Provides technical support to enterprise B2B clients via email, troubleshoots complex issues using SQL and log analysis tools, and collaborates with internal teams on customer onboarding and integration.

Manages implementation and ongoing success of Cartwheel's mental health programs with state agencies, serving as the primary point of contact for program coordination and stakeholder satisfaction.

Provides technical support to enterprise B2B clients via email, troubleshoots complex issues, analyzes logs and APIs, and collaborates with internal teams to resolve customer problems.

Customer Success Manager drives platform adoption, retention, and customer satisfaction for APAC clients, handling escalations and identifying growth opportunities.

Manages customer relationships and service delivery for managed services accounts, providing support, conducting training, and ensuring customer satisfaction and retention.

Customer Success Manager drives platform adoption, retention, and satisfaction for APAC customers while handling escalations and identifying upselling opportunities.

Provides third-level technical application support, resolves escalated incidents, maintains knowledge bases, and collaborates with product teams on application maintenance and improvements.

Tier 2 technical support engineer who diagnoses complex customer issues, performs data analysis, troubleshoots APIs, and escalates bugs to engineering teams.

Customer Success Manager builds and maintains relationships with SaaS clients, drives platform adoption and engagement, identifies upsell opportunities, and prevents churn.

Provides third-level technical application support, resolves escalated software issues, and collaborates with product management on enhancements and service delivery.

Investigates and resolves technical support tickets, communicates with support teams, configures software, and troubleshoots product issues to minimize client business impact.

Investigates customer support tickets, troubleshoots software issues, configures products, and collaborates across teams to resolve client problems and minimize business impact.

Customer Success Manager ensures post-sale customer satisfaction, drives product adoption, and serves as primary advisor for a portfolio of APJ region clients.