About FareHarbor

At FareHarbor, our mission is to make experiences better for everyone. Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, FareHarbor creates powerful tools that enable our clients (think boat rentals, museums, food tours, events and more!) to operate and grow.

With over 20,000 clients across 90+ countries—we’re the largest in our industry and shaping the future of travel, together.

Our team is an ‘Ohana of 700+ people around the world. We’re passionate about pioneering an industry, embracing challenges with open arms, and delivering value to the experiences industry.

FareHarbor Core Values:

• Think Client First
• We Are One ‘Ohana
• Be Curious and Learn
• Own It
• Act With Integrity
• Embrace the Challenge

Why FareHarbor?

Founding FareHarbor required unwavering passion. Turning a start-up into the world’s leading and largest reservation software for tours, activities, and attractions required relentless dedication and vision. To date, we’ve helped over 20,000 global businesses operate successfully and are proud to have played a role in enabling business owners to live their dreams.

And since day one, we’ve known that our real success lies in our people—the Ohana.

With each new feature launched and new client onboarded, there is a team of incredible people behind the scenes who are full of dedication, passion, energy, and the will to succeed. And we believe our leadership fuels the success of our people, our business, and our clients. Our Leadership Anchors guide how we work together and lead with purpose to inspire success and drive impact. We encourage everyone to bring their whole selves to  work—to  believe in their abilities, to freely express their creativity, and to contribute with their own uniqueness by wearing their true colors. We take care of one another and always prioritize health and wellbeing. We give our people the space and trust to learn, to try, to succeed, to collaborate, to think outside of the box, to make mistakes, and even to fail. And then we come together to try again.

From the minute you join, you have a voice. You find your space. You make an impact. We celebrate our victories, shout our successes, and are always eager to tackle new challenges. And we can’t wait to see all that’s to come.

About the Role

The Office / Workplace Specialist plays a key role in ensuring the smooth day-to-day operation of FareHarbor’s Amsterdam office. This role is responsible for managing workplace operations, coordinating facilities management, and supporting a productive and welcoming office environment for the Amsterdam team.

The Workplace Specialist serves as the primary point of contact for office operations and facilities matters, ensuring that the workplace is well-maintained, organized, and equipped to support team collaboration and productivity. This role requires strong organizational skills, attention to detail, and a proactive mindset to anticipate needs and resolve issues efficiently.

The ideal candidate is highly organized, comfortable managing multiple operational priorities, and enjoys creating a workplace environment where colleagues can do their best work.

What you’ll do here:

Workplace Operations & Administration

Supporting employees and internal office coordination

• Serve as the primary point of contact for Amsterdam office employees for day-to-day operational needs and requests
• Coordinate internal office logistics including supplies, mail distribution, courier services, and general administrative support
• Support internal office events and gatherings by coordinating logistics such as catering, room setup, and technology
• Provide limited administrative support for Leadership Team travel by assisting with expense reports related to extended trips
• Identify and implement improvements to office operations and administrative processes to increase efficiency

Facilities Management

Managing the physical workplace and external vendors

• Act as the on-site point of contact for facilities-related matters within the Amsterdam office
• Manage relationships with building management, contractors, and vendors to ensure the office operates smoothly
• Oversee maintenance and upkeep of the office environment, ensuring a clean, safe, and functional workspace
• Conduct regular inspections for maintenance needs, health and safety standards, and general office quality
• Maintain emergency response procedures and coordinate periodic testing and compliance requirements
• Manage visitor registration and guest access to the office
• Lead workplace improvement initiatives such as office redesigns or workspace optimization projects

Requirements:

This is a full-time position with mandatory office presence from Monday to Thursday. Working from home on Fridays is possible, depending on events and other factors.

• Experience

  • 1–2 years of relevant experience in office administration, workplace operations, facilities coordination, or a similar role

• Core Skills

  • Highly organized with strong planning and prioritization skills
  • Strong attention to detail
  • Proactive and results-driven, with a willingness to take ownership and solve problems
  • Comfortable working in a dynamic environment and able to prioritize effectively even when information is incomplete
  • Ability to handle confidential matters with discretion
  • People-oriented with the ability to build and maintain strong working relationships across teams
  • Excellent communication skills, with fluency in English (written and verbal)

• Tools

  • Experience with Google Workspace (Calendar, Sheets, Slides) or similar tools

• Preferred

  • Fluency in Dutch is a plus, particularly for coordinating with building management, vendors, and local service providers

Benefits:

• Global leave benefit

  • 22 weeks paid parental leave
  • 2 weeks paid grandparent leave
  • Extended care and bereavement leave
  • Life insurance policy

• Pension Plan

• Central Amsterdam Location

• Discount CZ insurance

• Working in a multicultural environment - 45 different nationalities

• Commuting allowance for public transport & subsidized lunch

• Wellness benefits (Headspace subscription & wellness webinars)

• Hybrid friendly

• Work-from-home assistance

• Educational Opportunities

  • Individual skill development & growth programming

• Social hours & events and team-building

• 26 vacation days per year

At FareHarbor, we believe making experiences better for everyone starts with fostering a workplace where every voice is heard and everyone is empowered to thrive. We’re committed to inclusion, welcoming all qualified job seekers to apply and join our ‘ohana.

FareHarbor is an equal opportunity employer in accordance with all applicable federal, state and local laws. We do not discriminate on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, national origin, disability, age, or veteran status, or any other classification protected by federal, state, or local law. If you need adjustments during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.

To learn more about how we use your information, see our Privacy Statement for Applicants. By submitting your application, you confirm that you understand and agree that your information will be processed in accordance with our Privacy Statement for Applicants.

Any offer of work (e.g. employment, assignment) will be subjected to the successful completion of pre-employment screening.